Effective Date: 02-06-2025
At Eunoia Candle (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, social media pages, or place an order with us.
1️⃣ What Information We Collect
We may collect the following types of information:
✅ Name, email address, phone number
✅ Shipping and billing addresses
✅ Payment details (processed securely through third-party providers; we don’t store your card info)
✅ Order history and preferences
✅ Any messages or inquiries you send us
2️⃣ How We Use Your Information
We use your data to:
✨ Process and deliver your orders
✨ Provide customer service and support
✨ Improve our products, website, and services
✨ Send order updates, marketing emails (only if you’ve opted in), and promotional offers
3️⃣ How We Protect Your Data
We take appropriate measures to protect your personal information using secure technologies, trusted payment gateways (like Cashfree), and limiting access only to authorized personnel.
4️⃣ Third-Party Sharing
We do not sell or share your personal data with third parties except for:
✅ Delivery and logistics partners to ship your order
✅ Payment providers to process transactions
✅ Legal authorities if required by law
5️⃣ Your Rights
You can:
✅ Request access to your stored data
✅ Ask us to update or delete your personal information
✅ Opt-out of marketing communications at any time
6️⃣ Cookies
Our website may use cookies to improve your browsing experience. You can adjust cookie settings in your browser at any time.
7️⃣ Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: deeshop@gmail.com
📱 Instagram: eunoiacandle01